
Frequently asked questions.
Do you supply parts and components?
No, but I can assist in looking for parts that you require and if you wish for me to source the parts I charge a $15 fee to get it for you. I have small stock of shifter cables and shimano chains, except for 12 speed and BMX chain.
How do I get my bike serviced?
Pick from the service menu what kind of service you require and then get in touch with me either by phone call or email.
Do I need to drop off my bike on the day of the booked service?
You can drop your bike ahead of time of the booking if you prefer, at a time and day agreed upon.
What payments do you accept?
Cash, direct bank transfer via payID only and eftpos with small surcharge.
How long will service take?
It will depend on the service required, some will only take same day. Epic service will take 1-2 days. If there are parts replacement required, it will be parts availability dependent.
Do you offer guarantee on your work?
Yes. If the same issue arises on the work that was done, just bring it back and I will rectify it within reasonable time period.
Can you pick up my bike from home and drop it off after service?
I don't offer that option at the moment but something in the cards in the future.
Do you offer mobile service?
No. I'm not set-up for a mobile service.
Do you offer service for suspension, eBikes, or escooter?
No, not at this time as it require more specialist tools. I can service mechanical parts of an eBike. Definitely, NOT escooter.